Abstract
This article examines the structure, operational models, and key risks of small automotive service enterprises in transitional economies, with a focus on the post-Soviet region. Based on practical experience, the study analyzes the integration of repair services, retail trade in auto parts, and customer relationship management. Particular attention is given to the influence of the institutional environment, including regulatory uncertainty and informal mechanisms affecting business operations. The paper proposes an analytical approach to assessing the resilience of small enterprises under conditions of economic and administrative instability.
Keywords:
automotive service, small business, transitional economy, entrepreneurship, service infrastructure, business resilience
Author:
- Nikolai Fedenev ORCID: ORCID: 0009-0004-5073-195X
Reviewers:
- Igor Leonov ORCID: 0009-0004-3645-6031
- Sergey Otnelchenko ORCID: 0009-0006-8118-0569
DOI: pending
Full Text (PDF)
Small_Automotive_Service_Enterprises_in_Transitional_Economies_eng-1References
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